EPFO’s launched Citizens’ / Client’s Charter 2017
Charter 2017 to bring transparency and accountability on the part of EPFO
The Minister of State for Labour & Employment(IC), Shri Bandaru
Dattatreya launched EPFO’s Citizens’ Charter 2017. Citizens’ Charter 2017 is an
attempt to bring transparency and accountability on the part of EPFO and make
service delivery system and grievance redressal mechanism more efficient so
that it delivers goods and services to its all stakeholders in a time bound
manner with a reduced timeline from earlier timeline of 30 days. The timeline
in case of claim settlements is 10 days and 15 days in case of grievance
redressal management.
The citizens’ charter has been launched with the vision of social
security coverage to all employees as well as implementation of policies for
benefit of all stakeholders with adequate support level of social security.
Citizen’s / Client’s
Charter Link to download |
http://labour.nic.in/sites/default/files/CCC%20%28English%29%20%282%29.pdf
Source | http://labour.nic.in/
Regards!
Librarian
Rizvi
Institute of Management
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